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[Closed] Only $1 not $50

16 Posts
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I have tried to find an answer to this but can't.

I passed the quiz and started with Party Poker yesterday. Today you have deposited $1 into my Party Poker account but it has not activated the $50 as you say it will. Is there another wait for this to happen, or should it be there straight away?


15 replies

Patience,propablyv ull get the rest 49$ within some time

Cheers and good luck at the tables


Maybe that's what you deserve.

Have you been bad this year?

[Joke]

I'm sure you'll get it.
Good Luck!


the same happened to me today. Any Idea how long does it take until I get the rest of 50$?


Adzi
Joined: 10.12.2007

you have to go to the cashier, and check bonuses. there you'll see the bonus from poker strategy and have to activate it. then you'll get $50


Originally posted by Adzi
you have to go to the cashier, and check bonuses. there you'll see the bonus from poker strategy and have to activate it. then you'll get $50

Hi cmfisher,

Im not quite sure but there should be a $49 bonus in the cashier. You should be able to click on it and press claim now.

I hope this helps, if not either post back here or write a ticket to support

Regards,

-Jack


Cashier>Bonuses

there are 2 non-active bonuses:
100% extra (bonus code: WELCOME)
100% extra (bonus code: PS150)

there is any active bonus.


I have the same problem... in my case the deposit was 0.01 and then 1, so I have $1.01 and that's it... No active bonuses


Thanks everyone for the input.

There is definately no bonus available at my Party Poker account, I have checked everywhere.

I have written a ticket to support, so hopefully it will be sorted out.

I'll post back here when I find out what I've done wrong, that way anyone else that has the problem will know what to do.


i have the exact same problem. not sure how to fix


SoyCD
Joined: 20.02.2008

Hello guys,

You should all have 49$ in your restricted accounts. Simply try sitting down at a table with money and you should have a total of $50 available to you.

Once you restart the software this money should also display in your overall balance.

If this doesn't work just contact our support via the ticket system please; http://www.pokerstrategy.com/home/support/

Best regards
SoyCD


Didn't work for me


Originally posted by SoyCD
Hello guys,

You should all have 49$ in your restricted accounts. Simply try sitting down at a table with money and you should have a total of $50 available to you.

Once you restart the software this money should also display in your overall balance.

If this doesn't work just contact our support via the ticket system please; http://www.pokerstrategy.com/home/support/

Best regards
SoyCD

Nope, didn't work...

I opened a ticket and I received this response:

Dear MastercLo,

I have forwarded your message. Please be patient.

Best regards,
Tobi

?????????? Wait for what??? a deposit??? a bonus????

I don't know what to do :(


Originally posted by MastercLo

Originally posted by SoyCD
Hello guys,

You should all have 49$ in your restricted accounts. Simply try sitting down at a table with money and you should have a total of $50 available to you.

Once you restart the software this money should also display in your overall balance.

If this doesn't work just contact our support via the ticket system please; http://www.pokerstrategy.com/home/support/

Best regards
SoyCD

Nope, didn't work...

I opened a ticket and I received this response:

Dear MastercLo,

I have forwarded your message. Please be patient.

Best regards,
Tobi

?????????? Wait for what??? a deposit??? a bonus????

I don't know what to do :(


Originally posted by MastercLo

Originally posted by SoyCD
Hello guys,

You should all have 49$ in your restricted accounts. Simply try sitting down at a table with money and you should have a total of $50 available to you.

Once you restart the software this money should also display in your overall balance.

If this doesn't work just contact our support via the ticket system please; http://www.pokerstrategy.com/home/support/

Best regards
SoyCD

Nope, didn't work...

I opened a ticket and I received this response:

Dear MastercLo,

I have forwarded your message. Please be patient.

Best regards,
Tobi

?????????? Wait for what??? a deposit??? a bonus????

I don't know what to do :(

exactly the response I got. I don't know what we're waiting for either, and patients is hard when you get such a vauge response


SoyCD
Joined: 20.02.2008

Hey guys,

I'm sorry but I don't know what this particular problem could stem from. Perhaps a technical issue on the side of PartyPoker.

Our support will be looking into it and try to sort out the issues.

Best regards
SoyCD