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[Closed] Help!!!

4 Posts
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what can i do?? i've sent 2 pic with me and my identity card...and they weren't at at a good quality...then i've sent another 2 pictures with a good quality...and now it apears me when i log in... "Unfortunately, the ID check failed
Unfortunately, we have to inform you that your user account did not pass the ID check. As a result, we cannot transfer the $50 starting capital to your account" ...come`on what's this???? wtf? :-o what can i do to get my 50$ ?
:(


3 replies

Hi Asul12345,

unfortunately, I can't disclose details as to why your ID Check has been denied. I'd advise you to contact our customer support, explaining them your situation :)

Hadi


u are not helping me...i don't underestand what should i do


TheBu11d0g
Joined: 25.07.2008

Hello Asul12345,

If you click on the customer support link that Hadi has provided in his post then you will be able to create a ticket to our Customer Support team with your questions and they will be able to advise you further.

Kind Regards,
-Steve