hi.
i referred two friends who make 100 party point and the 50 $ is not in my party balance.
is a problem ?
regards,
robyroy
No don't worry...
It is the same like in this case
Just a little patience. It always takes a few days longer until we can transfer the money for refered people...
Best regards,
Stefan
Same here.
Maybe something went wrong updating stats ?
The stats still says 26th may.
Or do i even receive $50 for my friends, one got 104 and the other 200+
pce
I have a little question.
I just see I reffered a friend to he made over 600 Partypoints.
He is a member for over 4 months now.I did not recieve the refferal bonus?
Could someone figure it out and inform me
Thanks in advanced
Feinherb
Ok....
in general you will all get your bonuses for your refered friends. But like i said it will take some time...
We are super busy at the moment. We will add new employees to our support stuff soon.
But i hope you understand the taking care of the $50 is first priority for us.
@feinherb: when exactly did your friend register at PokerStrategy. Could be that he was refered when the old TAF system was implemented.
I would recommend to write a ticket. But i will also link this thread to one of our support members so he can have a look at your case.
Best regards,
Stefan
yes it is 4 months ago
so i assume it is during old taf!!
I will write ticket also
Ty in advanced
ticket is the best way to go,
they have the exact data when which TAF system was used and can help you more and quicker then i can.
Thx
Best regards,
Stefan
Ahh ok thats good to know ♦
Next week everything will be normal i suppose when all the support members are back
Best regards,
Stefan