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icu123
Joined: 23.07.2010

How do you change the email on MB account. My old Email is no longer in use.
trying update the new Email doesnt see the function any where on the site.
ned to sent some docu to them can some1 reply ASAP ty


4 replies

because the username is your email adress, you must send some documents to them. Contact them directly by phone or by email.


Hey icu123,

Can you still access your moneybookers account?

Login to your account. On the left go to profile -> list of email addresses -> manage -> add new address -> set it to the primary address.

If you have further questions, please do not hesitate to ask.

Cheers,
Hannes


Originally posted by icu123
How do you change the email on MB account. My old Email is no longer in use.
trying update the new Email doesnt see the function any where on the site.
ned to sent some docu to them can some1 reply ASAP ty

Solution for you is simple (if you haven't done it do it now):
Make sure you have completed your phone number correctly and write them a ticket describing your problem. I had some problems with some data that needed modify and they phone called me regarding my issue the next day.
I hope this advice helps you and others like us that need to make changes on MB accounts.

PS: Anita has a very cute voice :P

Best regards
Parfy


thunderbird56
Joined: 02.12.2007

The simplest way is to add a new email and then set it as the primary one, as HannesZ already mentioned.

Regards,
thunder