Please help, it doesnt work.. I cant send image of my identyty card to server.. ""The upload has been cancelled due to a server error. Please try again. (#16)"" can i send it other way or whats the problem.. i used .jpg ... Thanks 
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Hi mate,
are the problems still persisting? If so, please get in touch with customer support, my colleagues should be able to help you
Hadi
hello... im sorry.. to "barge in" but i have exactly the same problem...
Did you find the solution? ? anything i can solve myself? or it really is an internal pkrstrategie problem?
Hi guys,
You can send it to support@pokerstrategy.com in an email and please state your usernames and describe the issue which you have with uploading your files and we'll forward it to our verification team
Ingrid