Skip to forum
Notifications
Clear all

Is pokerstars support non existant?

3 Posts
3 Users
0 Reactions
491 Views

I won 314 USD off of a really small deposit. Kinda exciting eh? It was until pokerstars highlighted the pending withdrawal in red with a message saying the following: "These transactions require your attention. Please contact security@starsaccount.com."

It's been 8 days now since i saw that message and I have emailed that address every day with no response. I have emailed every address of theirs that I can find pleading with them for even just one comment about what's going on with my withdrawal. Haven't heard a single thing from them in 8 days. Anyone have any ideas how I can contact them about my withdrawal or what I can do? They seem content to leave me in the dark...


Reply
Quote
2 replies
Moderator
SDK1987
Joined: 12.11.2008
Oldschool Grinder

That’s weird for sure. Maybe you can send this e-mail history also to support@pokerstars.com, because 8 days is a long time I think.

Cheers,
SDK1987


Reply
Quote
FlipFlop123
Joined: 18.10.2010
Oldschool Grinder

That's really unusual, since i have sent them many mails where they answer in hours if not minutes, and never had problem with withdrawal, try the email @SDK1987 gave since i wrote only to that.


Reply
Quote
Share: