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Pokerstrategy Gold status

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janarlag
Joined: 26.02.2013

Hello, i bought Gold Status this month 9th March and as i can see, it ends 31 March ?

http://gyazo.com/d9aff12eade2af975f5a276b89b87cf0

How is this even logical ?

It says 1 month, not 23 days....


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by janarlag
Hello, i bought Gold Status this month 9th March and as i can see, it ends 31 March ?

http://gyazo.com/d9aff12eade2af975f5a276b89b87cf0

How is this even logical ?
It says 1 month, not 23 days....

Hi, janarlag,
I believe it is an error but I can't confirm at the moment.

I've asked the other mods for confirmation.
VS


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi, janarlag

The quote below comes from this page:
http://www.pokerstrategy.com/buy-points/how-to/

Note: the package begins routinely on the first day of the next month. You'll also receive the status you've earned for the current month. If you purchase a 1-month Gold package on 2nd January, you have Gold status for February. You'll also receive points directly and keep Gold status for the remainder of January.

So you see, you actually bought the points for April, but you get gold for March thrown in.
If something different happens, I suggest creating a customer support ticket (go to bottom of that page) and give them all the details you can.

Best of luck,
VS


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