Skrill Account Temporarily Disabled

They usually take 7 Business days for security checks involving documents. So based on that, you should get a response by the 12th.

Originally posted by magicadil
They usually take 7 Business days for security checks involving documents. So based on that, you should get a response by the 12th.

Thanks!

Did anyone here have the same problem? I'm a bit scared that something is wrong and they could close my account so I could lose 630 USD I have there. Basically, I was just asked to reset a password (which I didn't manage to because didn't receive an SMS), but still... it's not a comfort situation.

I've heard of others recieving the same request these last few days, and everything went fine afterwards so iwouldn't worry if i were you. Seems like it's something they are doing now to select accounts

Originally posted by Skodljivec
I've heard of others recieving the same request these last few days, and everything went fine afterwards so iwouldn't worry if i were you. Seems like it's something they are doing now to select accounts

Thanks!

Same problem here. Did you received Skrill answer already? I sent my ID today. Thanks.

Originally posted by Caran78
Same problem here. Did you received Skrill answer already? I sent my ID today. Thanks.

Skrill is usually slow in emails. You should give them a call or you will have to wait weeks.

Thanks, but the phone call not easy from Hungary, and I cannot send my ID via phone I hope they will back to me in the next days.

Originally posted by Caran78
Same problem here. Did you received Skrill answer already? I sent my ID today. Thanks.

Haven't received an answer yet. Hope I will soon.

Hi Alleen,

Please use @Ask_Skrill twitter for faster support. Just tweet your ticket number.

A lot of people (inclusive me!) have the same problem as you.

I think there is something wrong with Skrill.

Yes. I submitted a ticket on Wednesday and they resolved the problem Saturday evening (I received new pass for login in Skrill mail and everythings fine now)

Yeah I had to reset my pass also, but it worked instantly.

Same here.. WTF... Someone has hacked skrill and now they want us to change passwords? ♦

I have the same problem, used the inquiry form last week, didn't get any response. Then used it again and used the tab like it was a password problem.
Received an automated mail with a generated password, now i'm able to log back in, but the email says i have to change my password aswell, but now i have the same problem as before and that was not receiving a SMS-message to change my password.

Anyone with the same problem?

For me they just sent a link to my e-mail where I could change my password and that's it..

Originally posted by TetraQuark
Yeah I had to reset my pass also, but it worked instantly.

Same here

Hey guys!

Today I received an e-mail with the new password. So, everything is fine now!

Hello, I wonder if anyone has gone or is going through the same problems as me.
Opened a Skrill account is less than a month, I sent my papers and they were approved and validated account.
Makes 28 days that I did a survey of 170 dollares a poker room to my Skrill account, when I enter the Skrill account, asked me reset my password for security reasons, the time to reset the password there was a problem, a message containing security code one would be sent to my cell phone, it happens that this message did not reach my phone. I contacted the suport and had no answer.
To my surprise, the security code had come, but the link to reset the password had expired, so I tried to repeat the process and reset or recover password, but a new message appears to me: "Please get in touch with us
For your security please get in touch with us to reset your password "(" Please get in touch with us
For your safety, please contact us to reset your password ")
Gone 20 days and not even a Skrill reply e-mail, sent by email Skrill site containing my ID account, I reenviei My Documents, lifting voucher and nothing, no one to meet me.:deadhappy:
:ayfkm:The Skrill touch phones do not offer suport for Portuguese-speaking Brazil.
I feel robbed.
Has anyone had this kind of disorder in the Skrill?
Any help will be appreciated, thank you all for your attention.

Thanks for the directions Super Moderator brunogalvão8, after days and days of waiting Skrill sent me the date of 05/03 password to access my account.
Note 1 to 10 for Skrill: 3
Not that Skrill is bad for their services, but attendance by email to a Brazilian was terrible.
For those who buy and sell dollares time is money, and lost a lot of time when I made the transfer to the Skrill dollar was 4 and a broken, is now 3.79
But now it's solved beauty