Hi Evb,
I have a problem with deposit to pokerstars.es, both via skrill and neteller.
I have verified pokestars.es account, send all document and verification was positive.
Skrill and neteller both fully verified/autorized.
When I open cashier everything is avaliable till the moment that I accept deposit I see new windows and except of skrill/neteller account I see below text: Thank you for taking the time to complete this form. Your information has been updated.
Anyone else had/has this problem ?
I wrote to support and received multiple answers:
- our cashier is affecting some problems
- we confirm that You account has no obstacles for playing real money, etc.
- we are suffering some deposit problems...
I am fighitng with it more than a week, anyone could help me ?
