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[Closed] Why arent monies being paid

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fcumred
Joined: 16.03.2008

I referred someone and they have built up 19 points almost 10 days ago, which should by rights earn me $10 but its never been credited.

Can a mod shed any light as to why that may be


5 replies
TheBu11d0g
Joined: 25.07.2008

Hello fcumred,

I am sorry to hear that you are having trouble with your T-A-F system.

I would recommend that you contact customer support via the ticket system as they will be able to help you more as they have access to your account details.

Kind Regards,
-Steve


irregularity
Joined: 23.05.2008

The reason is that you need to gain a total of $50 for a transfer to be made.


fcumred
Joined: 16.03.2008

Originally posted by irregularity
The reason is that you need to gain a total of $50 for a transfer to be made.

No you mis-understand my point.

I have referred someone who has made 19 strategy points, meaning I should get $10 credited to my account. I've never had that $10.


irregularity
Joined: 23.05.2008

Originally posted by fcumred

Originally posted by irregularity
The reason is that you need to gain a total of $50 for a transfer to be made.

No you mis-understand my point.

I have referred someone who has made 19 strategy points, meaning I should get $10 credited to my account. I've never had that $10.

Ah, sorry, You mean in your TAF balance. Ignore me and do what first reply said


SoyCD
Joined: 20.02.2008

Hello fcumred,

There might be delays with the updates. If it has still not updated you can try contacting our support via the ticket system: http://www.pokerstrategy.com/home/support/

Best regards
SoyCD