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strategy points

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sariuzzz1
Joined: 24.04.2019

Hello guys im just register here. Im playing unibet, but didn't receive points. Shoud wait or contact someone? I already add my user id.


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8 replies
Bonbay
Joined: 01.03.2010

i have that same problem..ill hope they get my id too soon as posibble...i dont want to be bronzeguy forever :)


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi sariuzzz1 & Bonbay,
Forum moderators don't have access to account information, so I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.

If it has only been a couple of days since you signed up to Unibet, maybe wait a couple of day.
Support staff everywhere is swamped lately, due to short staffing levels, and a large number of tasks.

All the best,
VS


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laifstaile
Joined: 08.12.2008
Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi laifstaile,
Since I don't have access to Unibet, that thread is the best information I have.
I suggest that you create the ticket, and follow that thread's advice -- if customer service needs more information, they'll ask

Best of luck,
VS


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laifstaile
Joined: 08.12.2008

Hey VorpalF2F
I had a problem....i added my user name but as unibet ables to create 5 dif alias it is wrong...
correct is user that u can get from unibet.com site...


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi laifstaile,
Did you create a PokerStrategy.com customer support ticket ticket?
Did you use the ID number as shown in the thread you linked to before?
Did you contact Unibet support for help?

Unfortunately I'm not able to help, since I have no access to account info, and I know next to nothing about Unibet.

That's all I can think of ...
VS


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laifstaile
Joined: 08.12.2008

Hey VorpalF2F

I am all good....
i did a ticket and read from forum (link i posted earlyer) helped out...

on unibet i can help about gaming and how the field is...other real problems we have regular unibet support here ? it think?


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by laifstaile
Hey VorpalF2F

I am all good....
i did a ticket and read from forum (link i posted earlyer) helped out...

on unibet i can help about gaming and how the field is...other real problems we have regular unibet support here ? it think?

I'm glad to hear that you got if figured out.

I don't know anything about Unibet support arrangements -- sorry...

All the best,
VS


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