Hello ilares,
Deposit and Cashout Transactions are currently disabled in your account as it has come to our attention that your account is associated with a player with whom we have an outstanding issue.
In order to assist you in clearing your account, we kindly request an explanation of your association to '-BELETTE42-'.
It is standard procedure to request an explanation when this type of situation occurs.
We do not mean to imply any wrongdoing, however, please understand that we have to make security checks routinely to make sure that PokerStars remains a safe and secure environment for its players.
If you have any further questions, please email "PokerStars Security" <security@pokerstars.fr>
Regards,
PokerStars Security
des idées pour résoudre ça au plus vite? quelqu'un a déjà eu ça?
Nolande
