Ich habe das als Antwort bekommen:
Dear Mr. xxx
Thank you for your e-mail.
Please be advised that your missing points query from the 22nd of June is currently being investigated by the relevant department as an individual case. We kindly ask you not to spam our inbox with the same query as you have mentioned in your e-mail as this will not speed up the investigation process. As soon as they get back to us regarding your query we will contact you to inform you of the same.
The fact that we have deducted xxx Market Points is a different query altogether, this has nothing to do with your query dated 22.06.10. This is a general issue that has affected other players too. Due to some technical issues we experienced, double amount of points were credited to your bwin account for about 3 months. These extra points that were erroneously credited to your account have now been removed accordingly.
Please do not hesitate to contact us if you have any further queries.
Kind regards,
Lächerlich...
Ich habe zwar nicht viele Punkten aber wenn man das ganze mit dem Tracking Software vergleicht und den Punkten-Rechner von Bwin seite benutzt, bekommt man immer ungefähr genau so was:
Punkte = $rake * 100...
Gott sei dank, vorgestern habe ich mir ein Bonus gekauft. Restliche Punkten heute plötzlich 0 NULL