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A problem with PokerStars lobby filters

 
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Last Post by VorpalF2F 6 years ago
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VorpalF2F
Super Moderator
VorpalF2F
Joined: 02.09.2010
Posts: 45,056
14.03.2020, 23:50

Today I filtered the lobby so the buy in was "freeroll"

This is what showed:

Like a complete idiot I did not check all that carefully, because I knew that there were freeroll satellites to the 14th Anniversary Sunday Million, so I saw what I expected to see.

I am not blaming PokerStars for my stupidity, but I do blame them for having $11 tournaments show up in a freeroll filter list.

Also note that the Limit and Buy-in columns are blank.
This information might have enabled me to avoid my mistake, but who knows.

I have sent PokerStars support an email about this.

Cheers,
VS


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6 replies
SDK1987
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SDK1987
Joined: 12.11.2008
Posts: 43,850
15.03.2020, 10:46

Remove 'regular' by type. Than you see all freerolls. Off course most of them you need a password or ticket.

Cheers,
SDK1987


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VorpalF2F
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VorpalF2F
Joined: 02.09.2010
Posts: 45,056
15.03.2020, 16:46

The problem is not that all the freerolls aren't there.
The problem is that two of the 4 shown have have very large cash buy-ins.

The unwary (me) might trust that if you filter for freerolls, you'll get freerolls.


Bizarre hand? Post it in Hand of the Day!!
Mind Games: My blog
As in life, so in a game of hazard, skill will make something of the worst of throws from Moonfleet by JM Falkner

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arthurbentley
arthurbentley
Joined: 12.10.2010
Posts: 452
15.03.2020, 21:57

They even appear in the SNG section and I accidently registered for one and then unregistered when I realised my mistake but it could have been an expensive mistake. This has got to be against UK Gaming Licensing conditions? If not it should be. Totally unethical behaviour by Pokerstars. If a person accidently registered would Pokerstars refund the money? I doubt it and that is why it is unethical. It is for this reason that I no longer browse the SNG or tourney tabs because of the risk.


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VorpalF2F
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VorpalF2F
Joined: 02.09.2010
Posts: 45,056
15.03.2020, 22:14 +1

Originally posted by arthurbentley
They even appear in the SNG section and I accidently registered for one and then unregistered when I realised my mistake but it could have been an expensive mistake.

In my case, the tournament was underway when I accidentally registered.

I sent email to PokerStars and received this as part of their reply:

It is on purpose for these 2 tournaments to be on the top of all the results since are our biggest tournaments at the moment. It is clearly stated what their buy in is. Thank you for the understanding.

I would be more forgiving if it was accidental.
If they are promoting these tournaments, fine -- but they should be sectioned off so that they are clearly promotional.

I'll be proceeding further.

It could have been costly, but in my case, I won the ticket, so I feel a touch hypocritical complaining.


Bizarre hand? Post it in Hand of the Day!!
Mind Games: My blog
As in life, so in a game of hazard, skill will make something of the worst of throws from Moonfleet by JM Falkner

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SDK1987
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SDK1987
Joined: 12.11.2008
Posts: 43,850
16.03.2020, 16:21

That's weird for sure. if I use the search feature and type 'freeroll'. They disapear,


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VorpalF2F
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VorpalF2F
Joined: 02.09.2010
Posts: 45,056
16.03.2020, 17:37

Yup, that works too.


Bizarre hand? Post it in Hand of the Day!!
Mind Games: My blog
As in life, so in a game of hazard, skill will make something of the worst of throws from Moonfleet by JM Falkner

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