I play on Pokerstars and I am not receiving my StrategyPoints
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Hi FSCarvalho,
unfortunately PokerStars has stopped providing us with the necessary data report. I am pretty sure https://www.pokerstrategy.com/bonus-offers/ will contain a few other offers for you with Rooms where you can actually collect points!
Kind regards,
Sven Bertelmann
play on GG poker and I am not receiving my StrategyPoints.
Awaiting our answer,
Regards
Csongor
Hello SilverC,
I suggest that you create a customer support ticket Follow the link then click the 
beside "Open a new ticket"
Give them all the details you can.
Cheers,
SDK1987
Hi SilverC and everyone else affected:
- if you previously got SP, but stopped receiving them: Did you update your nickname on GG? Please contact our support via ticket, you will get SP again.
- if you never received SP, please also reach out to support if you signed up through our link. If you did not, I am afraid we can't really do anything about players not tracked to PokerStrategy.
Hey @SvenBe, could you check the points from CoinPoker?
I've played some games since it launched, but I still haven't received any points
Originally posted by Deividyz
Hey @SvenBe, could you check the points from CoinPoker?
I've played some games since it launched, but I still haven't received any points
Hi Deividyz,
Generally points appear after a delay, and the length of the delay varies quite a bit. If it has been more than a few days since you've played, I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.
All the best,
VS
I have also been waiting for my StrategyPoints to be credited. It has been several days since I played, but I still don't see any points in my account.
I signed up through the correct link and my username has not changed. Could you please check whether my account is being tracked correctly? If you need any additional information, I will be happy to provide it through a support ticket.