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robinripper
Iscritto: 17.08.2010

I just moved to Italy (don't speak Italian yet but luckily there is google translate) and got my fiscal code today and tried to create an account on Titanbet.it today but my country of birth (USA) was not in the list so I entered the Netherlands (where I've lived most of my life) and all went through. However I got an email:

Gentile Robin,
Ti informiamo che non siamo riusciti a registrare il tuo conto con la Amministrazione autonoma dei monopoli di Stato a causa di un inaspettato problema tecnico. Stiamo lavorando sulla questione e ti avviseremo una volta risolto il problema.

Nota prego che per il momento non ti sarà possibile utilizzare l'account. Ci scusiamo per l'incoveniente.

Cordialmente, Titanbet.it

I wonder if this has to do with me filling in incomplete information or because of technical error on their side.

My account is created but when I try to login I can't get past the login screen (it says: wait for login and then goes back to the loginscreen). (however if I try to login with a wrong password it does say wrong passwd so it does try to login).

Anyway, they aren't responding to my email very fast so I figured I would post it here to see if anybody else know what I can do :)

Also, can't wait to play and see everyone at the tables here :)
Best regards,
Robin


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cr1st14n0
Iscritto: 03.07.2008

Hi Robin, welcome in Italy. :)
I'm pretty sure that the error has to do with the fiscal code because some of the letters result from the country of birth, so the fiscal code you put during the registration doesn't match with the one automatically generated from the personal data you put.


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budgoz
Iscritto: 17.06.2011

Hi Robin, most likely this issue concerns to your "special" status. Perhaps due to mismatch between your birth country and what you entered (the italian tax code contains this information). Just wait for their reply.

edit: che simmetria di pensiero, Cristiano :D


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robinripper Autore della discussione
robinripper
Iscritto: 17.08.2010

They did have the Mcdonald-Islands as an option for a country but they surely can't be talking about the US with that one right?! ;)

Thanks for the replies, I'll wait for their support to respond but unfortunately they aren't that fast...


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robinripper Autore della discussione
robinripper
Iscritto: 17.08.2010

It's been fixed :) I'll see everyone at the tables ;)
Lots of shallow tables running, is that always like this?


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budgoz
Iscritto: 17.06.2011

yes, it's the distinctive featrure of ipoker.it


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