Updated on 22 Feb 26 by
Avatar photo PokerStrategy Editorial
Staff

Black Friday Update: Full Tilt Poker Releases New Statement

Concerns over when US players will get their money back cannot be answered yet, there are still a lot of grey areas in regards to the pressing worries. Here's what Full Tilt Poker had to say.

FTPHere are how the 2 "big questions" have been answered in a post by FTPDoug in the 2+2 forum:

When are we getting our money back?

- Here's the official statement about where we currently stand on US withdrawals:

"Since April 15th and the days immediately following, Full Tilt Poker faced numerous challenges and hurdles to ensuring the smooth operation of its international business and the orderly return of US player funds. FTP has worked tirelessly to address these issues and has made significant progress on both fronts.

FTP's international business operations are returning to normal while we focus on ensuring the safe and orderly return of US player deposits. We are absolutely committed to making sure that US players are refunded as soon as possible. We apologize for the delay and the fact that we underestimated the time it would take to work through these issues. We will update our US players when we have more specific information to provide."

And what's going to happen with our points?

- We will be opening up the FTP Store to US players again. All of the details haven't been worked out yet, but this is how you will be able to use your points. It's expected that everything in the store will be available for purchase except for bonuses and tickets. We will be sure to keep everyone updated when we know more, including when the store will re-open.

Where we're at in terms of reconciling US player accounts:

• All promos have been paid out. That includes Take 2, Tournament Leaderboards, Cash Back, and the FTOPS Satellite Challenge payments.
• T$ and Ticket conversion has started, but is a slower process and will continue through next week.
• Pending rakeback payments should also happen next week, but only after all of the store purchases that need to be refunded have been refunded.
• Iron Man medals have been distributed for April's play. Iron Man freeroll tickets will be converted to medals before all medals are converted to FTPs.

You can find the answers to more questions on our latest FTP Answers Thread.

Read more about the "Black Friday" events in our previous news items below: