Updated on 22 Feb 26 by
Barry carter
Poker Expert

Neteller & Skrill accounts hacked

Paysafe Group has confirmed the breach in 2009 and 2010.

Skrill

Account details were illegally acquired from 3.6 million Neteller accounts in 2009 and 4.2 million Skrill accounts in 2010. Only 2% of the accounts affected have been active in the last seven months and the group believes no further cyber-attacks have been made since 2010. 

The data obtained did not include passwords, card data or bank account information. The company is confident that the data acquired would not enable hackers to access customer accounts. 

Paysafe Group became aware of 1,500 accounts that may have been compromised and immediately took steps to restore the accounts and reimburse them for lost funds. 

Security has been improved

Neteller logo

Earlier this year Paysafe Group, formerly known as Optimal Payments, the parent of Neteller, bought Skrill for €1.1 billion

In a press release, the group confirmed their security has been improved significantly since the breaches in 2009 and 2010: 

The Group’s executive management team, IT leadership and security protocols and standards have changed considerably since the breaches more than five years ago. The significant investment made to cybersecurity in recent years will continue into the future as Paysafe works to ensure it has the appropriate systems in place to defend against cybersecurity threats.

If you want to learn if your Skrill or Neteller account was involved in this data breach, you can find out on the Have I Been Pwned website.

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Poker Expert

Barry Carter is the editor of PokerStrategy.com and the co-author of The Mental Game of Poker 1 & 2, Poker Satellite Strategy, PKO Poker Strategy, Endgame Poker Strategy, GTO Poker Simplified, Mystery Bounty Poker Strategy and Beyond GTO. In 2025, he won the Global Poker Awards for Best Book and Twitter Personality of the Year.