я им написал своё "фэ" и вот что пришло
Dear Max,
Thank you for contacting us.
We regret the inconvenience. This is in reference to the cashout
requested from your PartyAccount **kopeek10**.
Due to a technical difficulty, there has been a delay in processing the
cashout for 67.91 EUR (after deducting fee 1.00 EUR) requested via
Webmoney on 04/18/08. However, the department concerned is looking into
the issue on a priority basis to resolve it at the earliest. Please
allow 24 hours for us to receive a response in this regard.
Once resolved, we would try to re-process the cashout. Once processed,
it generally takes 2-6 hours for the funds to get credited into your
Webmoney account.
As soon as the cashout is processed successfully, an email would be sent
to you confirming the same.
In case, we are unable to process the cashout successfully, the funds
would be transferred back into your account balance. We will keep you
posted on the developments accordingly.
Your co-operation in this regard is highly appreciated.