Hello Boris,
It has come to our attention that on April 17th you played 2 hands with
"mama4ka" where you received a total of $-488.60 from this player. The hand
numbers in question are 42783343499 and 42783540039.
We would presume that this was an innocent transfer of chips however, chip
dumping is prohibited at the tables as explained in our our Terms of
service: http://www.pokerstars.com/poker/room/tos/
5.8. CHIP-DUMPING. Chip-dumping occurs when any User intentionally loses a
hand in order to deliberately transfer his chips to another User. Any User
who chip-dumps or attempts to chip-dump with any other User while using the
Service may be permanently banned from using the Service and their account
may be terminated immediately. In such circumstances PokerStars will be
under no obligation to refund to you any monies that may be in your
PokerStars account at such time.
5.9. FRAUDULENT BEHAVIOR. In the event that PokerStars deems that a User has
engaged or attempted to engage in fraudulent, unlawful, dishonest or
improper activity while using the Service, including without limitation,
engaging in any of the activities set forth above or any other game
manipulation, or the making of any fraudulent payment, including without
limitation, use of a stolen credit card or fraudulent chargeback or money
laundering, PokerStars shall be entitled to take such action as it sees fit,
including immediately blocking access to the Service, terminating such
User's account with PokerStars, seizing all monies held in the User's
PokerStars account, disclosing such information (including the identity of
the User) to financial institutions, relevant authorities and/or any person
or entity that has the legal right to such information, and/or taking legal
action against such User.
To transfer money to another player, please use the 'Transfer Funds' option
found in the 'Requests' menu of the PokerStars program.
We ask that you please provide an explanation for this matter as well as
clarification of your association to player " mama4ka".
We thank you for your understanding and hope to hear from you soon.
Regards,
Josh M.
PokerStars Investigation Team
что делать то?
