So die Antwort auf meine Mail
lol was ich geschrieben hab ^^
Ich hab halt gefragt ob sie mich verarschen wollen, zuerst werd ich nicht getrackt, dann starten sie ihren verfickten DOOMSWITCH wenn ich aufsteige ...und jetzt fickt mich die connection weg ^^
Hello Christoph,
Thank you for your email.
Firstly, let me state that we are sorry to hear that you have been
disconnecting from our site while playing. This is not something which is
being deliberately stimulated by PokerStars or that is under our control.
To assist us in resolving this situation of your connection, please send
us your program log file on your computer.
To do this, please load the PokerStars program. From the lobby, please
click on 'Help'. Go to 'Log Files', then 'Save log files as ZIP...' and
your log files will then automatically be saved as a .zip file on your
hard drive. You can then attach this .zip file to an email and send it to
us at support@pokerstars.com.
Secondly, unfortunately the partnership between players and PokerStrategy
does not extend to already existing player accounts. We are aware that
you already have an account with us prior to the start of this
partnership, therefore you cannot collect points with PokerStrategy.
Please check out our VIP Club, which provides many valuable options for
the points you may have already earned with us. Full details on the VIP
Club can be found at http://www.pokerstars.com/vip/
Furthermore, there is no such thing as a "Doom Switch". PokerStars has
never influenced nor altered the outcome of any hand; we have no interest
in favoring one player over another. The computerized methods we use to
shuffle the deck are more than sufficient to ensure complete randomization
of the cards, and complete unpredictability of the cards to come. You can
see the description of these methods at:
http://www.pokerstars.com/security.html
In addition, we track all hands dealt daily to see if there is any
statistically significant variance.
In fact, we gave the source code to two independent auditors who
reviewed our shuffle algorithm and found it sound and random. You may
read the analyses of these auditors at:
http://www.pokerstars.com/rng_audit.html
We have dealt over 20,000,000,000 hands, and have freely given out real
money hand histories any time somebody has requested them. Not once has
anybody found any indication that our shuffle is not 100% random, and many
who have undertaken such studies have posted their findings to the
Internet. You may find just two of them here:
http://tinyurl.com/32ajma
http://tinyurl.com/2wu99w
As we have stated above, our shuffle is completely random and people are
inevitably going to both win and lose depending on their own play and the
swings associated with any poker game.
We thank you for your cooperation and we look forward to your reply with
your log files.
Regards,
James H
PokerStars Support Team
So ich shcik ihnen jetzt mal die Logfile.