I purchased a Silver level monthly a while back but never used. May I ask support for a discount to resume my membership at silver level?
Thanks!
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Hi mathkid,
I would suggest opening a ticket with our customer support team. Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.
But as you might understand, after the purchase it is up to you if you use it or not. I wouldn't get my hopes up.
Luckily getting a silver status is fairly easy. Every day you get at least 1 strategy point, you will receive 10 bonus points. Also you will get 5 strategy points per day just by participating in our hand discussions (more info here.) According to my math it would be quite easy to get even a gold status 
la55i
Do points carry over or do they start over at 0 at the start of every month?
Thanks!
You start from zero every month. So to get silver status you will have to get 100sp before the end of the month.